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Terms & Conditions

Terms & Conditions

Last Updated: 23 September 2026

Welcome to the website of Truewin Valueadd Capital Services LLP (“Truewin Valueadd”, “we”, “us” or “our”).

These Terms & Conditions govern your access to and use of this website and the information, features and services made available through it.

By accessing, browsing or using this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you do not agree with these Terms & Conditions, please discontinue use of this website.

1. About Truewin Valueadd

Truewin Valueadd provides access to and information regarding financial and investment solutions that may include:

  • Mutual Funds

  • Portfolio Management Services (PMS)

  • Alternative Investment Funds (AIF)

  • Specialized Investment Funds (SIF)

  • Bonds & Debentures

  • Systematic Withdrawal Plans (SWP)

  • Insurance Solutions

  • Other permitted financial products or services that may be made available from time to time

Product availability, eligibility, minimum investment requirements and other conditions may differ depending on the relevant product provider and applicable regulations.

2. Purpose of This Website

The information available on this website is intended primarily for general informational and educational purposes.

Website content may provide general information about financial products, investment concepts, market-related topics and solutions facilitated through Truewin Valueadd.

Unless expressly stated otherwise, website information should not by itself be treated as personalised investment, legal, accounting or tax advice.

3. Investment Decisions

Investment decisions should be made after independently considering relevant factors including:

  • Financial objectives

  • Investment horizon

  • Risk tolerance

  • Liquidity requirements

  • Financial circumstances

  • Product features

  • Applicable charges and expenses

  • Tax implications

  • Relevant risk factors

Users should carefully review the official documents applicable to a product before making an investment decision.

Where appropriate, users should seek assistance from suitably qualified professionals.

4. No Guarantee or Assurance of Returns

Truewin Valueadd does not guarantee, promise or assure:

  • Investment returns

  • Capital appreciation

  • Capital protection

  • Achievement of financial objectives

  • Future market performance

  • Performance of any investment strategy

  • Performance of any third-party financial product

Financial markets are subject to fluctuations and investments may increase or decrease in value.

Past performance is not a guarantee of future results.

5. Mutual Fund Investments

Mutual Fund investments are market-linked and may be affected by changes in securities markets, interest rates, credit conditions and other factors.

Investors should read the relevant scheme-related documents carefully before investing.

Mutual Fund investments are subject to market risks, read all the related documents carefully before investing.

Where standard regulatory wording is applicable, it should be read together with the relevant product and scheme documents.

6. PMS, AIF and SIF Products

Portfolio Management Services, Alternative Investment Funds and Specialized Investment Funds may involve specialised investment strategies, higher investment thresholds, market risk, concentration risk, liquidity risk and other product-specific risks.

Eligibility for these products is subject to applicable regulatory requirements and the terms of the relevant product provider.

Users should review relevant documentation such as:

  • Disclosure Documents

  • Private Placement Memorandums

  • Client Agreements

  • Contribution Agreements

  • Strategy Documents

  • Risk Disclosures

  • Applicable regulatory disclosures

before investing.

7. Bonds & Debentures

Information relating to Bonds and Debentures is provided for general understanding.

Such instruments may be exposed to:

  • Credit risk

  • Default risk

  • Interest-rate risk

  • Liquidity risk

  • Issuer-specific risk

  • Reinvestment risk

  • Market risk

Payment of interest and repayment of principal depend upon the terms of the instrument and the issuer’s ability to meet its obligations.

Credit ratings, where available, should not be interpreted as guarantees of repayment or investment safety.

8. Systematic Withdrawal Plans

A Systematic Withdrawal Plan is a facility offered under eligible Mutual Fund schemes through which units may be redeemed periodically to provide the selected withdrawal amount.

An SWP should not be understood as guaranteed interest or assured income.

The investment corpus may decrease depending on market performance, withdrawal frequency and withdrawal amount.

9. Insurance Solutions

Insurance products are subject to the terms and conditions issued by the relevant insurer.

Coverage may depend upon factors including:

  • Eligibility

  • Underwriting

  • Premium payment

  • Policy conditions

  • Waiting periods

  • Exclusions

  • Sum insured

  • Claim requirements

Users should read the applicable policy wording, benefit illustrations and other product documentation carefully before purchasing an insurance product.

10. Product Information

Information relating to financial products may be based on information made available by:

  • Asset Management Companies

  • Portfolio Managers

  • AIF managers

  • SIF providers

  • Bond issuers

  • Insurance companies

  • Registrars and Transfer Agents

  • Exchanges

  • Depositories

  • Authorised platforms

  • Other third-party product providers

Although reasonable efforts may be made to keep website information accurate and current, Truewin Valueadd does not guarantee that all third-party product information will always be complete, current or error-free.

Official documents issued by the relevant provider shall prevail in case of any inconsistency.

11. Eligibility and Acceptance

Displaying a financial product or service on this website does not mean that the product is:

  • Available to every user

  • Appropriate for every investor

  • Approved for every investor

  • Automatically suitable based on an enquiry

Eligibility may depend on applicable regulations, investor category, minimum investment requirements, documentation, KYC requirements, financial circumstances and product-provider policies.

The relevant authorised institution or product provider retains the right to accept or reject an application in accordance with applicable requirements.

12. Website Enquiries

Submitting a website form, WhatsApp enquiry, email or telephone enquiry:

  • Does not constitute an investment

  • Does not create a contract for a financial product

  • Does not guarantee acceptance of an application

  • Does not guarantee product availability

  • Does not guarantee investment performance

A transaction becomes effective only after completion of the required documentation, verification, payment and processing by the relevant authorised entity.

13. Communication Consent

When you voluntarily provide your name, mobile number, email address or other contact details and request information, you permit Truewin Valueadd to contact you regarding your enquiry, subject to applicable laws and communication requirements.

Communication may occur through:

  • Telephone

  • WhatsApp

  • Email

  • SMS

  • Other permitted channels

You may request that promotional communication be discontinued where applicable.

14. KYC and Documentation

Certain financial products may require completion of:

  • Know Your Customer (KYC) requirements

  • PAN verification

  • Identity verification

  • Address verification

  • Bank verification

  • Risk-related declarations

  • Investor eligibility declarations

  • Other documentation prescribed by regulators or product providers

Users are responsible for providing accurate and complete information.

False, misleading or incomplete information may result in rejection, delay or cancellation of an application or transaction.

15. User Responsibilities

When using this website, you agree to:

  • Provide accurate information where requested

  • Use the website only for lawful purposes

  • Avoid misrepresenting your identity

  • Avoid attempting unauthorised access to website systems

  • Avoid introducing viruses or harmful software

  • Avoid disrupting website functionality

  • Avoid using content in violation of intellectual-property rights

  • Comply with applicable laws and regulations

16. Prohibited Use

You must not use this website to:

  • Conduct fraudulent or unlawful activity

  • Attempt to breach website security

  • Introduce malware, viruses or harmful code

  • Scrape or systematically extract website content without permission

  • Copy or republish protected content for commercial purposes without authorisation

  • Misrepresent your relationship with Truewin Valueadd

  • Use Truewin Valueadd’s name, logo or branding in a misleading manner

  • Interfere with the normal operation of the website

17. Intellectual Property Rights

Unless otherwise stated, original website content including:

  • Text

  • Graphics

  • Layouts

  • Branding

  • Logos

  • Design elements

  • Illustrations

  • Website structure

belonging to Truewin Valueadd is protected by applicable intellectual-property laws.

Users may access website content for personal and informational purposes.

No website material may be reproduced, republished, distributed, modified or commercially exploited without appropriate permission, except where permitted under applicable law.

Third-party names, trademarks and logos remain the property of their respective owners.

18. Third-Party Websites and Platforms

This website may contain links to websites or platforms operated by third parties such as financial-product providers, transaction platforms or regulatory websites.

Third-party websites operate independently and may have their own:

  • Terms & Conditions

  • Privacy Policies

  • Security practices

  • Product terms

  • Transaction procedures

Truewin Valueadd does not control third-party websites and is not responsible for their availability, security, content or privacy practices.

A link to a third-party website should not automatically be interpreted as an endorsement of all content or services available on that website.

19. Payments and Transactions

Where investment, premium or other payments are made through banks, authorised platforms, payment gateways or product providers, transactions may be subject to the respective provider’s terms and processing requirements.

Users should verify payment details and use authorised payment channels.

Users should never share sensitive authentication details such as:

  • OTPs

  • Passwords

  • PINs

  • Internet-banking credentials

with unauthorised persons.

20. Website Availability

We may:

  • Update website content

  • Add or remove information

  • Modify website functionality

  • Carry out maintenance

  • Temporarily suspend website access

  • Change or discontinue certain website features

without prior notice where reasonably necessary.

We do not guarantee uninterrupted or error-free website availability.

21. Accuracy of Website Information

Reasonable efforts are made to maintain accurate website content.

However, financial regulations, taxation, market conditions, product features, eligibility requirements and third-party information can change.

Users should verify material product information using official product documentation before making financial decisions.

22. Market Data and Illustrations

Any:

  • Historical returns

  • Market data

  • Charts

  • Illustrations

  • Calculators

  • Examples

  • Projections

  • Hypothetical scenarios

displayed on this website are intended for general understanding unless specifically stated otherwise.

They should not be interpreted as promises, guarantees or assurances of future performance.

Actual results may differ substantially.

23. Calculators and Digital Tools

Any calculator, financial tool or illustrative output provided on this website is intended only for general information.

Outputs may be based on assumptions entered by the user or predefined assumptions and may not account for:

  • Market volatility

  • Tax changes

  • Inflation

  • Product expenses

  • Exit loads

  • Transaction costs

  • Regulatory changes

  • Investor-specific circumstances

Calculator results do not constitute guaranteed outcomes.

24. Privacy

Information provided through this website will be handled in accordance with our Privacy Policy and applicable laws.

Users should review our Privacy Policy before submitting personal information.

25. Risk Disclosure

Investments may involve the risk of loss.

Users should read our Risk Disclosure along with these Terms & Conditions before making an investment decision.

Product-specific risk disclosures provided by the relevant AMC, Portfolio Manager, AIF, SIF, issuer or insurer should also be reviewed carefully.

26. Disclaimer

Use of this website is also subject to the Disclaimer published separately on this website.

If product-specific official documentation differs from general website information, the official product documentation shall prevail.

27. Limitation of Liability

To the extent permitted under applicable law, Truewin Valueadd shall not be responsible for loss arising solely from:

  • Reliance on general website information

  • Market fluctuations

  • Performance of third-party financial products

  • Actions or failures of independent third parties

  • Technical interruptions

  • External websites

  • User-provided incorrect information

  • Circumstances beyond our reasonable control

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited.

28. Indemnification

Subject to applicable law, users may be responsible for losses, costs or claims arising from:

  • Unlawful use of this website

  • Fraudulent activity

  • Violation of these Terms & Conditions

  • Infringement of third-party intellectual-property rights

  • Deliberate interference with website security or operation

29. Changes to These Terms

Truewin Valueadd may amend these Terms & Conditions from time to time to reflect changes in:

  • Website functionality

  • Products and services

  • Business practices

  • Laws

  • Regulations

  • Compliance requirements

The latest version will be published on this page with an updated revision date.

Continued use of the website after an update constitutes acknowledgement of the revised Terms & Conditions.

30. Severability

If any provision of these Terms & Conditions is held to be invalid, unlawful or unenforceable, the remaining provisions will continue to remain effective to the extent permitted under applicable law.

31. No Waiver

Failure by Truewin Valueadd to enforce any provision of these Terms & Conditions at any particular time shall not be interpreted as a permanent waiver of that provision or any other right.

32. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws applicable in India.

Subject to applicable statutory and regulatory requirements, disputes relating to the use of this website shall be subject to the jurisdiction of competent courts in Ahmedabad, Gujarat, India.

33. Regulatory / Registration Details

Truewin Valueadd Capital Services LLP

AMFI Registration Number (ARN): ARN-365309
PMS-related APRN: APRN09804

Registration or allocation of any registration/reference number should not be interpreted as an endorsement, guarantee of investment performance or assurance against investment losses.

34. Contact Information

For questions regarding these Terms & Conditions, please contact:

Truewin Valueadd Capital Services LLP
F-902, PNTC, Radio Mirchi Road, Ahmedabad, Gujarat, India

Phone: +91 84691 22460 / +91 98258 69262
Email: info@truewinvalueadd.com

Mutual Fund investments are subject to market risks, read all the related documents carefully before investing.